General Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Petal Craft website and the purchase of our products. By using our site, you agree to comply with these terms.

2. Use of the Website

You must be at least 18 years old to use our website and purchase our products. You agree to provide accurate information and to use the website for lawful purposes only.

3. Orders and Payment

All orders are subject to acceptance and availability. Payment must be made at the time of order using the provided payment methods. Prices are subject to change without notice.

4. Shipping and Delivery

We offer shipping within Canada. Delivery times may vary based on your location and the availability of the products. We strive to process and deliver orders promptly.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. The product must be in its original condition and packaging. Shipping costs for returns are the responsibility of the customer.

6. Limitation of Liability

Petal Craft is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.

7. Intellectual Property

All content on our website, including images, text, and logos, is the property of Petal Craft and is protected by copyright laws. You may not use our content without our written permission.

8. Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from these terms or the use of our website will be resolved in the courts of Canada.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at 1-264-532-4237 or [email protected]. We are here to assist you with any inquiries or concerns.

Thank you for choosing Petal Craft!